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Product Order Form Sample

Sunday, June 29th 2025. | Order Templates

sample product order form template jotform

Product Order Form Sample

This document presents a sample product order form, outlining the essential fields and considerations for creating an effective and user-friendly ordering experience. The form aims to capture all necessary information to fulfill customer orders accurately and efficiently.

Customer Information

The top section of the form focuses on collecting customer details:

Full Name: A required field for identifying the customer.
Billing Address: Crucial for payment processing and sending invoices. Include fields for street address, city, state/province/region, zip/postal code, and country.
Shipping Address: Essential if the shipping address differs from the billing address. Duplicate the billing address fields, adding a checkbox indicating “Same as Billing Address” to simplify the process for customers.
Phone Number: Used for order confirmations and communication regarding potential issues.
Email Address: Vital for sending order confirmations, shipping updates, and promotional materials (with appropriate opt-in/opt-out options).

Order Details

This section is the core of the form, detailing the products the customer wishes to purchase:

Product Name/Description: Clearly identifies the product being ordered.
Product Code/SKU: An internal identifier that facilitates efficient order processing and inventory management.
Quantity: The number of units the customer wants to order. Use a numeric input field with appropriate validation to prevent errors.
Unit Price: The price of a single unit of the product. This can be pre-populated based on the product selected or entered manually.
Options/Variations: (Optional) If the product has variations like size, color, or material, provide dropdown menus or radio buttons to select the desired option. Clearly display associated costs for each option.
Subtotal: Calculated automatically based on the quantity and unit price (Quantity * Unit Price). This field should be read-only for the customer.

To accommodate multiple items, use a dynamic table that allows customers to add more rows for each product they want to order. A “Remove Item” button next to each row should allow easy modification of the order.

Order Summary

This section provides a clear overview of the order’s financial aspects:

Subtotal: The sum of the subtotals for all items in the order.
Shipping Costs: Calculated based on the shipping address, weight of the items, and chosen shipping method. This could be a flat rate or dynamically calculated using a shipping API.
Discount Codes/Coupons: A field for entering discount codes. Ensure the discount is correctly applied and displayed in the order summary.
Tax: Calculated based on the shipping address and applicable tax rates. This calculation should be automated.
Total: The final amount due (Subtotal + Shipping Costs – Discounts + Tax). Displayed prominently.

Payment Information

This section gathers the necessary information for processing payment. Choose payment methods based on your business needs and security requirements:

Payment Method: Options may include credit card, debit card, PayPal, or other online payment gateways. Provide clear instructions for each payment method.
Credit Card Details: If accepting credit cards, include fields for card number, expiration date, and CVV. Ensure PCI compliance for secure handling of sensitive data. Consider using a third-party payment processor to handle card details directly, minimizing your risk.
Billing Address Confirmation: Reiterate the billing address to ensure accuracy, especially for credit card payments.
Payment Authorization: A checkbox for the customer to authorize the payment of the total amount.

Shipping Information

If shipping options haven’t been fully addressed in the Shipping Address section, clarify the following:

Shipping Method: Offer various shipping options with estimated delivery times and associated costs (e.g., standard, expedited, overnight).
Delivery Instructions: A field for customers to provide specific delivery instructions (e.g., “Leave at back door,” “Ring doorbell,” “Apartment buzzer #”).

Terms and Conditions

Essential for legal protection. Provide a link to your full terms and conditions, and include a checkbox requiring the customer to agree to them.

Order Confirmation and Submission

Review Order: A final opportunity for the customer to review all details before submitting the order. Provide a clear summary of the order.
Submit Order Button: A clear and prominent button to submit the order.
Confirmation Message: After submission, display a confirmation message indicating that the order has been received and providing an order number. Send a confirmation email to the customer’s email address.

Additional Considerations

Mobile Responsiveness: Ensure the form is easily accessible and usable on mobile devices.
Accessibility: Adhere to accessibility guidelines to make the form usable for people with disabilities.
Error Handling: Provide clear and helpful error messages to guide users when they make mistakes.
Data Validation: Implement data validation to ensure data accuracy and prevent invalid entries.
Security: Protect sensitive customer data with appropriate security measures, including encryption and secure storage.
A/B Testing: Experiment with different form layouts and elements to optimize conversion rates.

This product order form sample provides a comprehensive framework for creating an effective ordering process. By carefully considering the specific needs of your business and customers, you can tailor this template to create a user-friendly and efficient order form that drives sales and improves customer satisfaction.